Received

Your estimate request is in

We have it. Someone will come back to you with a written estimate, and if anything in your description needs a photograph before we can answer it properly, that is what we will ask for first.

What happens next

  1. We read what you sent and work out whether we can answer it from the description alone.
  2. You get a written estimate back, or one question if something is unclear.
  3. If it works for you, we agree a time. Evenings and weekends are normal.

If this is water damage, call instead

Do not wait on an email. The first day or two decides whether carpet and padding can be saved, and we answer the phone at any hour for exactly this.

(908) 545-9387

While you wait

The before and after page has both of our full-size pairs on it — the same staircase photographed during a job and after it, and a patterned rug that people assume was faded until the dust came off. It is the best five minutes of reading on this site for deciding whether to book.