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Articles answering the questions that actually come up on the phone. There are no price guides here and nothing written to fill a page — if a question can be answered in a paragraph it gets a paragraph, and if it needs a thousand words it is because there is genuinely that much worth knowing. Start with pet odor if something keeps coming back, drying times if you need a room usable by a particular hour, or the rug piece if you own anything wool or oriental.

{{date}}{{readMins}} min read {{name}} {{desc}} Read it August 11, 20265 min readHow long carpet really takes to dry after a professional cleanWalkable in a couple of hours, dry the same day — and the five things that change that. What slows drying down, and how to speed it up in a closed-up room.Read it August 11, 20265 min readWhat a mattress clean actually removes, and what it does notDust mites, skin cells, sweat and stains — what is really in a mattress, what cleaning takes out, and why the bedroom is where allergy symptoms concentrate.Read it August 11, 20265 min readPet odor in carpet: what removes it, what only masks itWhy a pet smell comes back a week after cleaning, where it is really living, and the difference between removing odor and covering it up for a fortnight.Read it August 11, 20264 min readSteam cleaning or dry cleaning: which one your carpet needsHot-water extraction versus low-moisture cleaning, what each one is actually good at, and why the honest answer depends on the carpet rather than on the method.Read it August 11, 20264 min readWhat to move before the cleaner arrives: a ten-minute listThe short list of things worth clearing before a carpet cleaning visit, what we move ourselves, and the four items that cause almost every avoidable problem.Read it August 11, 20265 min readWhy wool and oriental rugs are not cleaned like carpetFiber, dye and construction all change what a rug can safely take. What to check before anyone cleans yours, and the one fiber that catches almost everybody out.Read it

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